Sony WH-CH720N Noise Canceling Wireless Headphones

The Sony WH-CH720N are an affordable pair of noise canceling over-ear wireless headphones. Released in early 2023, these headphones aim to deliver premium features like noise cancellation, long battery life, and high quality audio at a more budget-friendly price point compared to Sony’s higher-end models. In this review, I’ll evaluate how the WH-CH720N performs across various usage scenarios to help you determine if these headphones are the right choice for your needs.

Overview

• Type: Over-ear wireless Bluetooth headphones with active noise cancellation
• Connectivity: Bluetooth 5.0, NFC pairing, 3.5mm audio jack for wired use
• Battery Life: Up to 35 hours (ANC on), quick charge provides 60 mins playback from 3 mins charge
• Noise Cancellation: Dual noise sensor technology and Sony’s Integrated Processor V1
• Voice Assistant Support: Alexa and Google Assistant built-in
• Comfort: Lightweight and comfortable padded headband and ear cups
• Colors: Black, White
• Price: $128

Key Features

• Dual noise sensor technology for superior noise cancellation
• Up to 35 hours battery life with quick charging support
• Lightweight and comfortable design for all-day wear
• Built-in Alexa and Google Assistant for voice control
• Ambient Sound mode to let in external sounds when needed

Design and Build Quality

The WH-CH720N have an understated design with a slim and lightweight build. The plastic and padded faux leather construction helps keep the weight down to just 3.5oz. While they don’t feel as premium or solid as metal and leather headphones, the lightness contributes greatly to long wearing comfort.

The extendable headband is made of plastic but includes metal reinforcements for durability. The ear cups swivel vertically and fold flat but do not fold inward for portability. The buttons for power, pairing, noise cancellation, volume, track controls, voice assistant are conveniently located and provide clicky feedback.

While the WH-CH720N may not win design awards, their lightweight build and comfort-focused design make them easy to wear for long periods without fatigue.

Sound Quality

Sony tuned the 40mm drivers in the WH-CH720N to deliver an enjoyable sound profile suitable for various music genres. The sound has good balance across the frequency range, with slight elevations in the bass and treble. Listening to pop, rock, hip-hop, and EDM, the bass has impact and definition without overpowering the mids or sounding boomy.

Vocals and instruments in the midrange sound clear. The highs are crisp without being fatiguing or overly sharp on treble-heavy tracks. Those looking for a neutral audiophile-grade tuning may be disappointed, but for most listeners, the lively and punchy sound will make music entertaining. Enabling the DSEE feature helps improve the quality of compressed audio.

Noise Cancellation

The WH-CH720N utilizes dual noise sensor microphones and Sony’s QN1 processor to analyze and cancel a wide range of ambient noise. In practice, the noise canceling is quite effective at reducing low rumbles like airplane engines as well as muting higher pitched sounds like voices in the background. The noise cancellation rivals more expensive options from Sony and competing brands.

There are also Ambient Sound modes with 20 increments that allow you to adjust how much external sound gets passed into the headphones, useful for situations when you need to hear traffic or announcements. Overall the noise canceling performance is very good considering the price point.

Features and Connectivity

Connecting to devices is quick and stable over Bluetooth 5.0. Codec support includes SBC, AAC, and Sony’s LDAC for hi-res streaming with compatible devices. Multipoint allows pairing to two devices simultaneously for easy switching between a phone and computer.

The Sony Headphones Connect app unlocks additional features like adjusting noise cancellation levels, customizing controls, updating firmware, and provides music presets. Alexa and Google Assistant voice assistant support offers convenient hands-free access.

Battery life is a highlight, delivering up to 35 hours of listening per charge. The quick charge function brings the headphones up to 60 minutes of playback after only 3 minutes of charging. The WH-CH720N checks all the boxes for features you’d expect in premium wireless headphones.

Use Cases

The WH-CH720N headphones are great for:

• Commuting and travel - Block out engine noise on planes, trains, and buses
• Work - Focus on tasks by reducing office chatter and noise
• Home entertainment - Enjoy music, movies, and games without disturbances
• Phone calls - Hear calls clearly with precise voice pickup

User Feedback Analysis

Based on the feedback provided by users, there are several key points to analyze and summarize:

1. Sound Quality: Users generally praise the sound quality of the Sony WH-CH720N headphones. They appreciate the clear mids and highs, along with deep, separate bass. Some users even compared the sound quality favorably to more expensive headphones they had tried.

2. Comfort and Design: The lightweight and comfortable design of the headphones received positive feedback. Users found them to be comfortable for extended periods of wear, which is essential for activities like work or watching movies.

3. Build Quality and Durability: There are mixed opinions regarding the build quality and durability of the headphones. While some users find them well-built and durable, others have expressed concerns about the padding flattening over time or experiencing issues like random disconnections.

4. Noise Cancellation: The effectiveness of the noise cancellation feature is another point of discussion. Some users find the noise cancellation adequate for reducing external noise, while others feel it could be improved, especially in comparison to higher-end models.

5. Connectivity and Controls: The headphones offer convenient features such as multipoint connection and physical buttons for controls. However, there are reports of connectivity issues, such as random disconnections or difficulties connecting to certain devices.

6. App Features: The Sony Headphones app provides additional features such as an equalizer and customization options. Users appreciate being able to adjust settings and monitor battery levels through the app.

7. Value for Money: Many users consider the Sony WH-CH720N headphones to offer good value for the price, especially considering their sound quality and comfort. However, some feel that certain aspects, such as build quality, could be improved for the price point.

In summary, while the Sony WH-CH720N headphones receive praise for their sound quality, comfort, and value, there are areas where users feel improvements could be made, such as durability and noise cancellation effectiveness. Addressing these concerns could further enhance the overall user experience with the product.

Pros

• Great noise canceling given the affordable price
• Very lightweight and comfortable fit
• Punchy, enjoyable sound profile
• Quick charging and long battery life
• Useful app with lots of customizable options

Cons

• Plastic build means less durability
• Sound may not satisfy audio purists
• Lack of auto-pause and folding function

Value

With noise canceling and sound rivaling more expensive models, excellent comfort, and smart features, the WH-CH720N provide tremendous functionality and performance per dollar spent. While the materials are more budget-friendly, the focus on light weight enhances wearing comfort. Overall outstanding value for the price.

Conclusion

With excellent noise cancellation, rich sound quality, long battery life, and smart features, the reasonably priced Sony WH-CH720N headphones deliver a lot of value. While the plasticky build quality means they won’t withstand abuse as well as premium models, the light weight enhances long term comfort. For those seeking great wireless listening at home, work, or on the go, without breaking the bank, the WH-CH720N are easy to recommend.

Specifications

• Driver Units: 40mm dome type
• Frequency Response: 20Hz - 20,000Hz
• Impedance: 16 ohms (1kHz) (when connecting via the headphone cable with the power on), 48 ohms (1kHz) (when connecting via the headphone cable with the power off)
• Sensitivity: 95dB/mW (1kHz)
• Distortion: Less than 1% (1kHz)
• Bluetooth Version: 5.0
• Supported Bluetooth Profiles: A2DP, AVRCP, HFP, HSP
• Supported Codecs: SBC, AAC, LDAC
• Battery Life: Up to 35 hours with ANC on, 45 hours with ANC off
• Charging Time: Approx 3 hours to full charge
• Quick Charge: 60 mins playback from 3 mins charge
• Weight: Approx 3.5 oz (without cable)
• Drivers: 40mm dome type
• Frequency Response: 20Hz–20,000Hz
• Impedance: 16 ohms (ANC on), 48 ohms (ANC off)
• Sensitivity: 95dB/mW
• Distortion: \<1%
• Bluetooth Version: 5.0
• Supported Codecs: SBC, AAC, LDAC
• Battery Life: Up to 35 hours (ANC on), 45 hours (ANC off)
• Charging Time: 3 hours (full charge)
• Quick Charge: 60 mins (from 3 mins charge)
• Weight: Approx. 3.5 oz (without cable)

What’s in the Box

The Sony WH-CH720N include the following in the box:

• WH-CH720N headphones
• 3.5mm audio cable for wired use
• USB Type-C charging cable
• Quick start guide
• Warranty information

How to Use

To get started with the WH-CH720N:

1. Charge the headphones fully before first use.
2. Download the Sony Headphones Connect app for added features.
3. Pair the headphones to your phone or device via Bluetooth menu.
4. Adjust the fit and turn noise canceling on to block ambient sound.
5. Use the app to customize noise canceling levels, controls, etc.
6. Tap the left earcup buttons to control volume, tracks, noise canceling, voice assistant.
7. Connect the 3.5mm cable for wired listening if preferred.

Frequently Asked Questions

What is the battery life of the Sony WH-CH720N headphones?

The Sony WH-CH720N headphones offer up to 35 hours of battery life on a single charge. Additionally, quick charging capabilities provide up to 1 hour of playback with just 3 minutes of charging.

How does the noise cancellation feature work on the Sony WH-CH720N headphones?

The Sony WH-CH720N headphones utilize Dual Noise Sensor Technology and an Integrated Processor V1 to enhance noise cancellation. This technology enables users to fully immerse themselves in their music by minimizing external distractions.

Can the Sony WH-CH720N headphones be used for hands-free calling?

Yes, the Sony WH-CH720N headphones feature Precise Voice Pickup technology, which enables crystal clear hands-free calling. This technology ensures that voices are picked up accurately, providing an enhanced calling experience.

Are the Sony WH-CH720N headphones compatible with voice assistants?

Yes, the Sony WH-CH720N headphones are compatible with both Google Assistant and Alexa. Users can activate their preferred voice assistant by simply saying “OK Google” or “Alexa,” allowing for convenient voice control.

What is the connectivity range of the Sony WH-CH720N headphones?

The Sony WH-CH720N headphones utilize Bluetooth technology for wireless connectivity. While the exact range may vary depending on environmental factors, users can typically expect a standard Bluetooth range of up to 30 feet (10 meters).

Tips

• Optimal Usage: For the best experience, ensure to charge the headphones fully before initial use. Additionally, make use of the adjustable Ambient Sound mode to customize your listening experience according to your surroundings.
• Pairing Multiple Devices: Take advantage of the multipoint connection feature, which allows the headphones to be paired with two Bluetooth devices simultaneously. This feature is particularly useful for seamless switching between devices.
• Enhanced Sound Quality: Utilize the Digital Sound Enhancement Engine (DSEE) to enhance the quality of compressed music files and streaming music. This feature ensures a high-quality audio experience, even for compressed audio formats.